Submit an eTicket: There are some things that you just can’t fix yourself, and that is when you should contact our Customer Care team for their prompt and courteous support and advice. To submit an eTicket, simply login to your Client Area, click “Submit a new eTicket” and select the Technical Support department from the drop down list.
Give us a call: You should only call our Customer Care team if your question relates to a Business cPanel web hosting service, or any other service where you have pre-purchased the phone support addon. Simply call us on 1300 880 261 and a member of the team will assist.